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James Hawthorne is an accomplished General Manager at Ta Travel Centers Of America since February 2015, with a strong focus on employee training and development, financial performance, merchandising, and revenue forecasting. Prior experience includes roles as Assistant Manager at QuikTrip, where customer service and inventory control were key responsibilities, and as Assistant General Manager at Taco Bell, emphasizing profit and loss management and employee training. In a previous position as Location Manager at Hertz Corporation, James excelled in customer service, sales and marketing, and business development. Academic credentials include an MBA in Business Administration, Management and Operations from American InterContinental University and dual Bachelor of Science degrees in Business Management and Hospitality Management from Central State University.