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Katy McKeown, FCXP (CX-I), serves as the Director of Customer Experience and Insights at Travel + Leisure Co. With a diverse background in marketing, Katy has held key positions, including Marketing Director for Facilities and Marketing Manager for Healthcare and Business & Industry Sector at Aramark. Prior experience includes working as a Marketing Manager at Vizant Technologies and serving as a Strategic Marketing Consultant for a data management company in the Behavioral Healthcare Industry. Educational qualifications include an International MBA from the Fox School of Business at Temple University and École des Ponts Business School in a dual MBA program.