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Frankia Snipes has extensive experience in customer service, currently serving as a Customer Service Representative at Travel Insured International since October 2017. Previous roles include Customer Service Pro at Verizon Wireless, where responsibilities included managing escalated customer issues and problem-solving. Frankia's career at Verizon Wireless also featured a position as Senior Representative/Customer Service Specialist, focusing on technical support and service objectives. Additional experience includes working as a Bank Teller at Webster Bank, promoting the bank's offerings, and as Member Service Support at Mazuma Credit Union, specializing in monetary transactions. Frankia has participated in training workshops for Verizon Wireless and is pursuing a degree in Business from Strayer University in Wallingford, CT. Excellent communication skills and technical proficiency contribute to Frankia's effectiveness in service-oriented roles.