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Dilini K. is an experienced professional with a strong background in knowledge management, customer service, and marketing. Currently serving as a Knowledge Management Specialist at Transurban since April 2021, Dilini has also held roles as a Social Media Specialist and Email Specialist within the Marketing Automation Team, providing support for Rental and Commercial Accounts. Previous positions include Senior Customer Service Officer at VicRoads and Customer Service Consultant at Public Transport Victoria. Dilini has experience in the education sector as a Manager at JUMP! Swim Schools, where clientele grew significantly under management. Additional roles include Marketing Manager at Bhagya Industries and various coaching positions in synchronized swimming at Presbyterian Ladies' College. Dilini holds multiple degrees including a Master of Commerce in International Business and a Master of Science in Global Leadership and has completed a Certificate IV in Teaching and Assessment.