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Steve Roy is an accomplished Senior Business Analyst with extensive experience in business and process improvement, cloud migration, and service management. Currently at Transport for NSW, Steve leads cloud migration initiatives and implements Splunk integration and RBAC processes. With a strong background at Telstra, including management of transformation programs and team leadership of 14 business analysts, Steve has worked across various sectors, delivering strategic analysis for projects like the Opal Card rollout at Transport for NSW and cybersecurity analysis at Bupa Australia. Steve holds multiple certifications, including CPA, CMA, and PMP, and possesses an MBA from McMaster University, alongside a Bachelor of Engineering in Mechanical Engineering.