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Steve Heeley is an experienced professional in the transport and planning sectors, currently serving as Chief of Staff - Customer & Strategy at Transport for London since June 2015, with prior roles including Senior Advisor in City Planning and Head of Business Operations. With a career spanning over 15 years, Steve has held significant positions at the London Borough of Bromley as Public Health Transition Manager and Transport Planning Manager, as well as roles at Seltrans and Kent Highway Services. Educational qualifications include an MSc in Transport Planning & Management and a BA in Business Management, both from the University of Westminster.