Kayt (Catherine) Keenan is a seasoned professional in customer service and operations management, currently serving as a Customer Service Specialist at Transport for London since August 2018. With a robust background in local government services, Kayt has held the position of Operations Manager for Out of Hours at Southwark Council since April 2014 and previously managed the Contact Centre and NCO at Lewisham Homes Ltd. from November 2008 to October 2013. Kayt's extensive experience also includes a role as Housing Repairs and Out of Hours Manager at Lewisham Council from November 2001 to November 2008. Kayt's educational background includes attendance at Crown Woods School.