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Kwena Mashala is an experienced IT professional currently serving as an Endpoint Security & Operations Specialist at Transnet SOC Ltd since January 2016, with previous roles as an Infrastructure & Operations Analyst and Infrastructure Specialist. Prior experience includes working as a Field Services Engineer at T-Systems International and a Service Desk Agent at EOH. Kwena also has experience as a Sales Assistant at TFG and as a Data Capture at NowITWiz. Educational qualifications include a Certificate in Cyber Security from the University of Johannesburg, a Diploma in Information Technology from Boston City Campus, and ongoing studies towards a BSc in Information Technology with a focus on Artificial Intelligence at Richfield.