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Liladhar Mandal is a seasoned IT professional with extensive experience in operations support and end-user computing. Currently serving as Senior Operations Support at Transmax Pty Ltd since May 2023, Liladhar specializes in functional and regression testing of product features while ensuring stability through issue reproduction. Previously, Liladhar held multiple roles at Tata Consultancy Services, including End User Computing Specialist for Vanguard Australia and various Technical Lead positions across notable clients such as Woodside Energy and BAYER AG. Responsibilities encompassed global migration projects, desktop issue resolution, and stakeholder engagement. Earlier career stages included roles at HCL Technologies and CONVERGYS INDIA SERVICES PRIVATE LIMITED, focusing on service desk operations and technical support. Liladhar holds a Bachelor of Technology in Information Technology from Punjab Technical University and completed additional training in September 2022.