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Suzanne D'souza is an experienced Delegate Engagement Specialist at Transformance Forums since July 2018, bringing a solid background in customer service from prior roles. Suzanne served as a Senior Customer Service Executive at Jet Airways from March 2007 to May 2012 and held the position of Customer Service Executive at both ICICI Prudential Life Insurance Company Limited in mid-2006 and THE HUTCH SHOP LIMITED from May 2005 to April 2006. Educationally, Suzanne holds a Bachelor of Arts in Sociology and Psychology from the University of Mumbai, completed in 2005, and received foundational education at Convent Girls High School from 1988 to 2000.