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Stephanie Romero is a Customer Success Manager at Transect, specializing in renewable energy site assessments to enhance project development efficiency since June 2024. Previously, at Zoom from March 2019 to October 2023, Stephanie managed 120 Mid-Market accounts, achieving a 95% retention rate and successfully leading over 50 customer onboardings that raised feature adoption by 25%. Prior experience includes roles as Account Manager for the LATAM and US/Canada regions at Web Education Group and Head English Teacher at Interlingua School, where Stephanie developed content for assessments. Stephanie's career began as an English Teacher at Cochin International Language Academy in India. Stephanie holds a Bachelor of Arts in Anthropology from The University of Georgia and a course certificate in Climate Change from Terra.do.