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Aravinthan George Kantharajah is currently working as an IT Technical and Support Team Lead at Transdev Australasia. Prior to this role, they held positions at Datacom, Fujistu, Imperial Tobacco, KAZ/Telstra, and TeleTech, where they gained experience in providing technical support, troubleshooting software and hardware issues, and overseeing service desk queues. Their educational background includes a Cert IV in Cyber Security from TAFE NSW, a Bachelor of Technology in Information Technology from Western Sydney University, and a Diploma in Information Technology, Network Engineering from TAFE NSW. Their expertise lies in IT incident management, desktop support, and customer service within the IT industry.