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Diana Pulido Paez is an accomplished administrative professional with extensive experience in customer service, payroll support, and process management. Currently serving as an Administrative Assistant at Transdev Canada, responsibilities include providing exceptional customer service, handling inquiries, and managing data entry. Prior roles include Head Cashier at The Home Depot Canada, where training and supervising staff, enhancing customer service, and ensuring efficient operations were key duties. With a solid foundation in process analysis and quality management as a Process Analyst at PRODUCCIONES GENERALES S.A. and academic qualifications in Industrial Engineering, Business Administration, and Leadership, Diana possesses a comprehensive skill set tailored for effective organizational operations and team collaboration.