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PhilGrace Puaben is an Associate at transcosmos Asia Philippines Inc. Currently working in the company, they previously held positions as a Mandarin Customer Support Specialist at Infozutek Corporation and as a Chinese Fraud Investigation Specialist at Amazon. Their educational background includes a Bachelor of Education in English and Chinese Language Teaching from Angeles University Foundation, as well as a one-year Immersion program in Bilingual and Multilingual Education at Fujian Normal University.