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Wilmot Merchant, CTFL, currently serves as a Quality Assurance Engineer at Trane Technologies, with prior experience in similar roles at M-Tech and Rewards Network, where responsibilities included manual testing and ticket tracking using JIRA. Earlier experience includes a position as Software Quality Assurance Engineer II at RealPage, Inc., following the acquisition of Investor Management Services, and as a Quality Assurance Engineer at FogChain, Inc., focusing on API test case development. Wilmot also has a background in digital marketing and has volunteered with the Young Adult Service Corps, alongside academic roles as a tutor and research assistant during academic pursuits at Coastal Carolina University, which included a Bachelor's Degree in Computer Science and a Bachelor's Degree in Engineering Physics/Applied Physics.