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Guillermo Serrano has a diverse work experience in various roles related to government relations, public policy, and public affairs. Guillermo is currently working as the Head of Government Relations Spain at Trainline, a position they started in 2022. Prior to that, they served as the Vice President of the Digital Policy Committee at AMETIC from 2021 to 2022.

From 2017 to 2022, Guillermo worked at Meta (formerly Facebook) as the Public Policy Manager for Spain and Portugal. In this role, they were responsible for developing and executing strategies to achieve company goals in public policy. Guillermo also analyzed legislation and regulatory matters affecting the company and represented Facebook in meetings with government officials and lawmakers.

Guillermo has also been involved in academia, serving as a Visiting Lecturer at the Universidad Carlos III de Madrid in 2021. Additionally, they have held leadership positions at Multinacionales por marca España as the President of the Public Affairs Committee and as an Executive Board Member from 2020 to 2021.

In their earlier career, Guillermo worked as a Public Affairs Senior Consultant at Kreab Worldwide, where they advised clients on policy issues in various sectors such as digital technology, sharing economy, and renewable energy. Guillermo also worked as an EU Public Affairs Consultant at The Whitehouse Consultancy, providing guidance and communication support to clients in industries including digital technology, energy, and transportation.

Furthermore, Guillermo gained valuable experience working as a Parliamentary Assistant at the European Parliament and as an Associate EU Policy Analyst at DeHavilland EU. Guillermo also served as an Assistant Policy Researcher at the Global Policy Institute.

Overall, Guillermo Serrano's work experience demonstrates their expertise in government relations, public policy development, and strategic communication in both the public and private sectors.

Guillermo Serrano completed their Bachelor of Arts degree in International Relations from London Metropolitan University between 2008 and 2011. Following this, they pursued a Master of Arts degree in European Public Policy from King's College London from 2012 to 2013.