Brian Peck has extensive experience in customer service management, currently serving as Call Center Manager at TrailersPlus since February 2017. Previously, Brian held the position of Team Manager for Customer Service at Bodybuilding.com from July 2014 to December 2016, where coaching and mentoring were integral to enhancing the customer experience. Prior to that, Brian was a Coach at T-Mobile, fostering the development of customer service representatives to meet performance targets. Brian's career began at DIRECTV, where responsibilities included coaching a large team to drive sales and retention goals. Educational background includes a B.S. in General Studies from Lewis-Clark State College and professional development courses from Boise State University and The College of Idaho.
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