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Crystal joined Traditions Health Care in 2011. Her background includes responsibility for employee benefits, employee relations, payroll system integration, talent acquisition, mergers and acquisitions, and management. Crystal is a Certified Professional in Human Resources (PHR) and Society of Human Resource Management Certified Professional (SHRM-CP).

Crystal has a Bachelor of Science in psychology from Sam Houston State University and a master's degree in human resource management from Tarleton State University.

Crystal and her husband, Sonny, live in College Station, Texas. They have three children.