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Boris Boeckem possesses extensive experience in customer success and procurement, currently serving as Director of Customer Success (global) at Tradeshift since September 2016, with previous roles including Director Customer Success for DACH & Nordics and Client Executive Director DACH. Prior to this, Boris spent nearly 15 years at AXA Konzern AG, holding leadership positions such as Head of Procurement Methods and Head of NORCEE Procurement Business Development, where responsibilities encompassed strategy development, process optimization, and project coordination. Earlier career roles included project management positions at NSE Software AG and Victoria Versicherung AG, including significant contributions to the implementation of the Euro and Y2K projects. Boris holds multiple degrees in procurement, supply management, and business administration from esteemed institutions, including EBS Universität für Wirtschaft und Recht and Fachhochschule Köln.