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Egzona Gashi is a skilled professional with a strong background in customer service and management. Currently serving as a Senior Cabin Crew at Trade Air since June 2021, Egzona has developed expertise in passenger assistance and in-flight services. Previous roles include Hostess at Landry's, where responsibilities involved guest reception and ensuring a positive dining experience, and Seasonal Sales Associate at Riciardi’s Italian Ice, focusing on sales and customer interactions. Additionally, Egzona worked as an Administrative Assistant for an Attorney at Law in Podvorica. Educationally, Egzona holds a Master's degree in Management from the University of Prishtina and a Bachelor's degree in Management and Informatics from the same institution, alongside a High School Diploma from Sami Frasheri.