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Pedro Gasparini Piovesan has worked in various roles in the engineering and customer success fields since 2011. In 2011, they began a Program of Post-Graduate in Mechanical Engineering at the Universidade do Estado de Santa Catarina. In 2013, they completed a summer internship in Industrial Maintenance Engineering at ArcelorMittal Brasil. From 2015 to 2017, they worked at Izda Equipamentos para Automatização Industrial Ltda. as an Quality Engineering, where they implemented processes for the SGQ and ISO:9001:2015 standards, managed projects and processes, and applied the 5S methodology. During this time, they also worked at ABM Indústria de Plásticos as a Quality Engineering. From 2017 to 2019, they worked at Ciser as a Project Manager for Industry 4.0 and an Analyst of Processes. Currently, they are a Partner and Head of Applications Engineering and Customer Success at TRACTIAN, where they are responsible for the Applications Engineering and Customer Success team and their strategies to optimize the customer experience throughout the customer journey.

Pedro Gasparini Piovesan is currently studying Industrial Engineering at the Universidade do Estado de Santa Catarina. Pedro has obtained various certifications and qualifications, including a CMMS Emerging Favorite 2021 from Capterra in October 2021, a Lean Six Sigma Green Belt from The Council for Six Sigma Certification (CSSC) in August 2021, a Palestrante - Monitoramento Online de Ativos e Processos from Revista Manutenção in August 2021, Fundamentos de Gestão de Projetos from LinkedIn in July 2021, Auditor do Programa 5S from Ciser in March 2020, Balanced Scorecard: Introdução à Criação e Execução da Estratégia from Fundação Getulio Vargas in March 2020, Definições e Objetivos da Gestão de Projetos from Fundação Getulio Vargas in March 2020, Pensamento A3 from Ciser Parafusos e Porcas in July 2019, Ferramentas da Qualidade from Ciser Parafusos e Porcas in June 2019, Overall Equipment Efectiveness - OEE from Ciser Parafusos e Porcas in June 2019, Modelo Mental - PDCA from Ciser Parafusos e Porcas in April 2019, O Diferencial da Qualidade na Indústria from IQA - Instituto da Qualidade Automotiva in April 2019, Análise e Interpretação de Certificados de Calibração from TECNOISO - Calibração, Manutenção e Soluções Tecnológicas in November 2017, Empreendedorismo Voltado a Pequenos Negócios from Sebrae in January 2017, Gestão da Inovação: Inovar para Competir from Sebrae in January 2017, Gestão da Qualidade: Visão Estratégica from Sebrae in January 2017, Qualidade: Aplicação do Programa 5s para Pequenos Negócios from Sebrae in January 2017, and a Bolsa de Apoio Discente - Programa de Pós Graduação em Engenharia Mecânica - Laborató