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Madhur Choudhary is a seasoned professional with extensive experience in customer success and technical account management. Currently serving as the Director of Customer Success at Trackunit since April 2022, Madhur leads initiatives in IoT for the construction industry aimed at reducing downtime. Prior experience includes the role of Vice President of Customer Success at Aislelabs from April 2015 to April 2022, where Madhur oversaw a global customer success team and managed key accounts. Madhur also held the position of Technical Account Manager at Meltwater Social, contributing to significant revenue growth through successful integration of social media analytics for Fortune 500 clients. Earlier, Madhur worked as a Senior Software Engineer at Ebix Inc, developing customized modules for CRM software. Madhur holds an MBA in Marketing and International Business from Schulich School of Business, York University, and a Bachelor in Engineering in Electronics & Communication from Nagpur University.