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Emilia K. began their work experience at Trustwave in 2014 as an Onboarding and PCI Compliance Analyst, specializing in technical support. Emilia then joined IBM in 2018 as a Business Development Executive, focusing on IBM Data Storage solutions. Emilia continued their career at Trace One in 2019 as a Sales Executive, helping manufacturers and suppliers in food product and packaging development. Emilia later transitioned to the role of Customer Success Manager, overseeing onboarding and customer adoption. Emilia's work experience demonstrates proficiency in technical support, business development, and customer success.

Emilia K. earned a Master's degree in English Studies and Linguistics from Uniwersytet w Białymstoku from 2004 to 2009. In terms of additional certifications, they obtained various sales and marketing certifications from LinkedIn, such as "Cold Calling Business Leaders," "Customer Service Mastery: Delight Every Customer," "Just Ask: Dean Karrel on Sales," "Delivering an Authentic Elevator Pitch," "Selling with Stories, Part 1: What Makes a Great Story?," "The Persuasion Code: The Neuroscience of Sales," "Email and Newsletter Marketing Foundations," "Following Up after a Sales Meeting," "Networking for Sales Professionals," "Selling with Stories, Part 2: Stories Great Sales People Tell," "Cross-Functional Sales Teams," "Managing Your Sales Process," "Sales: Closing Strategies," and "Selling with Authenticity." Additionally, they gained proficiency in SQL programming through courses from Lynda.com, including "Learning SQL Programming" and "SQL Essential Training." Furthermore, they acquired other sales-related certifications from LinkedIn, such as "Asking Great Sales Questions" and "Creating Your Sales Process." Lastly, they completed a course on "Introducing Robotic Process Automation" from Lynda.com and attained "Big Data Foundations - Level 1" from IBM, although the specific dates are not provided for these two certifications.