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Eddison Gines is an experienced account manager at TPx Communications since January 2015, specializing in customer satisfaction and upselling within unified communications, managed IT, and network connectivity. Prior experience includes roles as Sales Operations Manager at ProZyme, Inc., where sales operations procedures were formalized, and Operations Manager at Gines Residential Care Homes, overseeing daily operations and promoting resident activities. Gines also held the position of Sr. Account Executive at TelePacific Communications, focusing on consultative sales for telecommunications products, and served as Regional Sales Operations Manager for PerkinElmer, Inc., where significant market growth in Asia was achieved. Additionally, Gines began in sales and technical support for BioRad's ImmunoAssay product line. Education includes a Bachelor of Science in Biological Science from California State University - East Bay and a Master of Arts in Organization Management from the University of Phoenix.