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Jennifer Mathews is a skilled professional with expertise in customer experience and sales across various industries. Currently serving as a Customer Experience - AEC Renewal's Specialist at TPM since October 2023, Jennifer manages a high volume of software subscription renewals and implements effective renewal processes to optimize success rates. Previous experience includes working as an SBA Business Development Associate at United Community Bank, where assistance was provided to Sales Managers on loan leads, particularly in the healthcare sector. As an Event Sales Manager at Urban Wren, Jennifer successfully generated revenue through the execution of numerous events, while roles at Larkin's Restaurants and Marriott Hotels focused on revenue generation through event space and catering sales. Jennifer holds a Bachelor of Science degree in Hospitality Administration/Management from Western Carolina University.