Carolina B. is an accomplished professional with extensive experience in creative resourcing and operations, currently serving as the Head of Agency Operations at &;𝑚 since November 2018. Carolina's career trajectory includes roles as Head of Creative Resourcing and Director of Creative Resources, where a proven ability to streamline agency-wide processes was demonstrated. Prior experience at Leo Burnett as Creative Resources Manager involved managing staffing and operational needs for the Creative Department. Carolina's background also includes voice-over talent, translation for Wattpad, production for live events, on-air hosting, writing for various platforms, and editing a political newspaper. Carolina holds a degree in Developmental/Educational & Evolutionary Psychology from the University of Florence, Italy.