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Thiago Ferreira da Cruz has extensive experience in sales and commercial analysis, primarily at Toyota do Brasil since April 2011, where the role has evolved from Junior Analyst to Regional Sales Consultant. Key responsibilities include managing dealership communications, optimizing sales strategies for the Small Business channel, and providing strategic decision support through performance indicators and reports. Prior experience includes positions at Banco Real/Santander, where Thiago contributed to customer relationship management and the development of sales strategies in personal banking. A degree in Business Administration and Marketing from Faculdade Santa Marcelina further supports a strong foundation in commercial practices and team leadership.