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Michelle Conrad Sheldon is an experienced professional currently serving as the Communications Manager at Towne Benefits since October 2013, where responsibilities include producing client newsletters, creating marketing materials, managing social media campaigns, and improving website functionalities. Previously, Michelle held the position of Broker Service Specialist at the same company, focusing on public relations with brokers, managing software subscriptions, and organizing training schedules. Prior experience also includes a management internship at Nordstrom, which involved shadowing management and engaging in sales activities. Michelle earned a Bachelor of Science in Fashion Merchandising from Old Dominion University in 2013.