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Angelica Carranza is a multifaceted professional with experience in people operations, compliance, and customer service. Currently serving as a People Operations Specialist and Compliance Team Lead at Town Square Mortgage, Angelica has previously held the position of People Operations Assistant and worked as an instructor at Gideon Math & Reading. Prior to entering the mortgage industry, Angelica provided customer service at Green Valley Special Utility District. Academic credentials include a Master of Business Administration with a focus in Business Analytics and Human Resources from Texas Woman's University and a Bachelor of Science in Hospitality Administration/Management from the University of North Texas.