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Steven Gregory is an experienced professional in the insurance industry, currently serving as Vice President of Claims at Tower Hill Insurance Group. Prior to this role, Steven held various positions at USAA, including Strategic Innovation Director, Senior Claims Property Advisor, and Staff Claims Advisor, specializing in catastrophe policy and performance. Earlier in their career, Steven worked as a Customer Service Manager at PetSmart. Steven holds a Bachelor of Business Administration in Marketing from The University of Texas at San Antonio, where Steven studied from 2000 to 2003.