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Susan Coghill has extensive experience in marketing and advertising. Susan most recently worked at Tourism Australia as the Chief Marketing Officer. Susan was also the General Manager for Creative, Content, and Campaigns at Tourism Australia. Before that, they worked as a Marketing Consultant at News Corp and as the Head of Advertising at Qantas. Susan also held various positions at Westpac, including Head of Advertising and Senior Marketing Manager. Susan has worked at several advertising agencies, such as The Campaign Palace, Whybin TBWA, Publicis Mojo, M&C Saatchi, BBH Asia Pacific, and FCB Singapore. Overall, Susan has a strong background in marketing, advertising, and managing creative campaigns.

Susan Coghill's education history includes a Mini MBA in Marketing and Brand Management from Marketing Week Mini MBA with Mark Ritson in 2020. In 2016, they attended the University of Sydney. Susan also completed a Master Class at Hyper Island in 2013. Susan obtained a Bachelor of Arts degree in French Studies from Chapman University in 1995. Additionally, they studied French language and civilization at Cours de Civilisation Française de la Sorbonne. Susan has also taken Advertising and Marketing courses at UCLA and attended the Southern California Institute for Advanced Advertising Studies.