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The Technical and IT Support team at Touch Dynamic ensures the seamless operation and maintenance of the company's technology infrastructure. Responsibilities include offering technical assistance to partners and customers, troubleshooting hardware and software issues, managing and updating computer systems, and ensuring the reliable performance of the company’s all-in-one touch terminals, POS tablets, and other products. The team also works closely with manufacturing and service centers to address any product-specific technical concerns and to optimize IT systems for improved efficiency and user satisfaction.