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Luana Canuto is an experienced professional in customer support and telecommunications, currently serving as a Customer Support agent at Hubla since March 2022. In this role, Luana provides VIP assistance to content creators, utilizing Zendesk to facilitate platform integration and manage group functionalities. Prior experience includes positions at Mundivox Communications, where Luana managed client infrastructure, and LogMeIn, focusing on VoIP support and LAN analysis. Luana also held technical roles at Dígitro Tecnologia and Voitel, specializing in telecommunications systems and network monitoring. Educational achievements include a degree in Networks and Telecommunications from Universidade Paulista and a degree in Technology Management from Uninove - Universidade Nove de Julho.