TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.

AI/ML

Automation

Business Tools

Enterprise Software

TotalCX

Gary Graves

Jose Rodriguez Bacallao

Jack Behar

Jonathan Jackson

Jennifer Sanford

David Malone

Brian Futrell

Leadership Team

Marketing and Sales

Customer Experience and Success Team

Sales and Communications

Technical Support and Engineering

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Teams at TotalCX

Leadership Team

Marketing and Sales

Customer Experience and Success Team

Sales and Communications

Technical Support and Engineering

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Teams at TotalCX

Leadership Team

Marketing and Sales

Customer Experience and Success Team

Sales and Communications

Technical Support and Engineering

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