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Matthew Parker has extensive experience in technical support and administrative roles. Currently serving as a Technical Support Specialist, Case Coordinator, and Document Specialist at Torticity since November 2021, Matthew has developed a robust skill set in handling technical inquiries and managing documentation. Prior experience includes positions as a Mailroom Clerk and Student Financial Services Office Assistant at Lynn University from February 2019 to May 2021. Matthew holds a Bachelor's degree in Cyber Security and Data Analytics from Lynn University, completed in 2021.