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Shannon Hill has a diverse work experience starting in 2014 as a Public Relations Intern at UTEP Office of Special Events. In 2015, they transitioned to the role of Digital Content and Social Media Specialist at Vaden Automotive Group, followed by roles as a Public Relations Coordinator and Customer Experience Manager at the same company. In 2018, Shannon became a Co-Counsel Coordinator at The Eichholz Law Firm before moving on to Broughton Partners as a Director of Client Services. Currently, they hold the position of Director of Client Services at Tort Experts since 2022.

Shannon Hill completed a Bachelor's Degree in Organizational and Corporate Communication from The University of Texas at El Paso from 2012 to 2015. Prior to that, from 2009 to 2011, Shannon attended Barton College studying Public Relations/Image Management, Religious Studies, and Broadcast Video Production.