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Alyssa Hepker has a diverse work experience spanning over a decade. Alyssa started their career at Walbridge in 2009 as a Senior Engineering Coordinator and worked there until 2016. Alyssa then moved to Sidock Group, Inc. where they served as a Senior Project Engineer from 2016 to 2017. In 2018, Alyssa joined Torrent Consulting as a Salesforce Analyst, and subsequently held roles as a Consultant, Senior Salesforce Consultant, and Salesforce Consulting Manager from 2019 to 2023. Currently, they hold the position of Delivery Director, Healthcare & Life Sciences at Torrent Consulting.

Alyssa Hepker completed their Bachelor of Science in Civil & Environmental Engineering from the University of Michigan, where they attended from 2005 to 2009. In terms of additional certifications, Alyssa has obtained various Salesforce certifications such as Salesforce Certified Community Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Marketing Cloud Consultant, Salesforce Certified Marketing Cloud Social Specialist, Salesforce Certified Sales Cloud Consultant, Platform App Builder, and Certified Salesforce Administrator. The specific months and years of obtaining these certifications are also provided. There is one certification, Salesforce Certified Marketing Cloud Email Specialist, for which the month and year of attainment are not mentioned.