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Veronica Smith-Whitley has a background in healthcare quality and performance improvement. Veronica has held various managerial and consultant roles in companies such as Torrance Memorial Medical Center, Tango340B, and Kaiser Permanente. Veronica is experienced in developing lean leadership training programs, facilitating performance improvement activities, and managing programs across member hospitals. Veronica holds a Master's degree in Health Administration from the University of Southern California and has also obtained certificates in Lean Leadership and Food, Nutrition, and Agriculture.