Keetana Sivakumar is an experienced Supplier Performance Specialist at the Toronto Transit Commission (TTC), having held various roles within the organization since May 2017, including Maintenance Engineering Clerk and Customer Information Trainer. With a strong background in customer service and procurement category management, Keetana excels in applying TTC policies and knowledge of the Ontario Human Rights Code. Additionally, Keetana operates as a freelance Visual Artist under KeetsKoncepts, creating diverse visual designs and promotional materials. Previous roles include Project Administrator at Smith and Long and Customer Service Associate at Mark's. Educational qualifications include a Bachelor of Commerce in Business Management from Ryerson University, certifications in User Experience Design and Digital Strategy from BrainStation and the University of Toronto, respectively, as well as a Certificate in Art and Design Studio Skills from OCAD University.