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Veronica A. D'Angelo has extensive experience in operational and business performance analysis within the Greater Toronto Airports Authority, having held various roles since December 2003, including Senior Operational Performance Analyst, Acting Manager of Business Performance, and Business Performance Analyst. Prior to that, seasonal work as a Cashier at Best Buy and positions at Elte and Dr. L. Zeilig contributed to a diverse professional background. Veronica also worked as a Master Bookseller and Customer Service Specialist at Indigo. Educational qualifications include a Bachelor of Arts with Honours in English Language and Literature from York University, earned between 1998 and 2003.