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Andrés Merizalde Polo is an accomplished design professional with extensive experience in service and product design, currently serving as Service Design Manager at PepsiCo since June 2022. In this role, Andrés leads the design strategy for a global digital ordering platform, focusing on enhancing user experience and aligning business objectives with user needs. Previously, Andrés held positions such as Service & Strategic Designer at Banco Sabadell and Senior UX/UI Designer at Pasiona, where a strong emphasis was placed on user-centered design and improving customer engagement. With a diverse background that includes design consulting and teaching interaction design, Andrés has also contributed to community initiatives, such as co-founding Guiris en Barcelona. Educational qualifications include a Design and Digital Creations Degree from Universitat Oberta de Catalunya and various certifications in UX design and digital marketing.