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Colleen Jakes has extensive work experience primarily in the field of Information Services. Colleen started their career in 2003 as a Network Manager at GyrusACMI, where they worked until 2008. In 2008, they joined TopLine Financial Credit Union as the VP of Information Services, and later on, they were promoted to the Senior Vice President Information Services position. As of now, they are still employed at TopLine Financial Credit Union in the Senior Vice President Information Services role.

From 2000 to 2002, Colleen Jakes attended the Minnesota School of Business. Colleen pursued a Bachelor of Applied Science (B.A.Sc.) degree in Information Technology during this time.