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Tjitske Franx has work experience at TOPdesk, starting with a role as a UX Designer in 2021. Prior to that, from 2016 to 2017, Tjitske worked as a UX Design & Research Intern at Customer Solutions. In this position, they conducted their own UX research to optimize an existing asset of the TOPdesk software. Tjitske also participated in design sprints. Additionally, Tjitske worked as a Summer Intern in Software Development during the summer of 2016. In this role, they developed a web app and was responsible for the UX design and coding using HTML, CSS, Java, and JavaScript.

Tjitske Franx completed their education at various institutions. From 2017 to 2020, they pursued an MSc in Design for Interaction at Delft University of Technology, specializing in industrial design. Prior to that, from 2013 to 2017, they obtained their Bachelor's degree in Industrial Design, also from Delft University of Technology. Tjitske'searlier education includes attending A. Roland Holst College from 2007 to 2013, where they completed their VWO (N+T en N+G) degree. The field of study for their VWO degree is not specified.