Sidney Soekhai is a highly experienced professional in customer success and management roles, currently serving as a Customer Success Manager at TOPdesk since January 2022. Prior to this position, Sidney worked at Morpho as an Account Manager and Recruiter in IT, where responsibilities included developing sourcing strategies, candidate interviewing, client engagement, and managing recruitment processes. From 2009 to 2020, Sidney held the role of Operational Team Manager at KPN, overseeing service quality, customer experience, and team performance in both B2B and B2C sectors. Earlier career experience includes positions as an Assistant Manager in Marketing & Sales at Tropische Supermarkt Moerwijk, Department Head at DAKA Sport, and Sales Advisor at Lukas Klamer. Sidney holds a diploma in HBO Marketing & Sales from NCOI Opleidingen and has academic achievements in Law from Erasmus University Rotterdam.