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Luis Soares is an accomplished executive with extensive experience in account management and business development within the IT sector. Currently serving as Managing Director at TOPdesk since January 2013, Luis has held several key positions, including Head of Account Management and Accounts Director, contributing to the company's leadership in ITIL-based service management solutions. Prior experience includes roles such as Channel Accounts Director at ChangeBASE, where focus was on managing EMEA channel partners, and ISV Partner Account Manager at Microsoft, responsible for key partner engagements and driving growth for the Azure platform. Additional experience includes senior roles at CAE Technology Services and Icoda. Luis holds a degree in Computer Science with Upper Second-Class Honours from the University of Westminster.