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Tricia Mroz has extensive experience in management and training across various industries, with a career spanning over three decades. Currently serving as a Sales Management Business Partner and QA Auditor/Trainer at Tompkins Insurance since February 2018, Tricia previously worked at Allstate from March 2009 to February 2018 in management and training roles focused on staff management, customer service, and sales goals. Prior experience includes positions as Branch Manager at KeyBank and AVP Financial Center Manager at Fifth Third Bank, where responsibilities encompassed overall branch operations, staffing, and commercial prospecting. Tricia began their career in the food and beverage sector with managerial roles at Darden and HOST MARRIOTT SERVICES. Educational qualifications include an Associate's degree in Business Administration from PennWest Edinboro and a diploma in Business Administration and Management from Medina Senior High School.