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Rachel Duffy has a wealth of experience in the field of business analysis, with notable roles at Shell, Co-op, and Together - loans, mortgages & finance. Rachel has worked on various projects, including a global SAP implementation and the successful deployment of a Cards Accounting system. Rachel is known for their expertise in capturing business intelligence requirements, providing strategic solutions, and building strong relationships with stakeholders. Rachel is also experienced in mentoring and coaching junior team members. Their educational background includes a Bachelor of Arts in Applied Social Sciences from Lancaster University.