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James Z. has 8+ years of experience in payment operations and financial analysis, currently serving as Director of Payment Pricing & Operations at Toast since September 2017. Prior roles at Toast include positions such as Senior Manager and Manager in Payment Operations. Previously, James Z. worked at BNY Mellon | Pershing as an Associate, where management recognized contributions to a new bank custody platform and issues resolution. A tenure at Textron Systems involved business analysis for budget oversight and financial reporting. Early career experience includes payroll analysis at Textron and various operational roles in educational and financial settings. James Z. holds a Bachelor of Science in Business Administration with a Finance concentration from the University of Rhode Island.