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Pauline Bermond is an experienced Scrum Master with a comprehensive background in agile methodologies, project management, and client relationship management. Currently employed at TMX Group since March 2022, Pauline has successfully coached teams to enhance productivity and foster proactive development approaches while implementing knowledge transfer initiatives. Prior roles at Alithya and AZUR Group inc. further showcased skills in clarifying client expectations, aligning teams with project requirements, and transforming workflows to adopt Scrum methodologies. With a strong foundation in sales and account management from previous positions at iGotcha Media, Oyster Bay Wines, and other organizations, Pauline’s diverse experience is complemented by a robust educational background in management and communication from institutions including McGill University and EFAP.