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Sergio Iannicelli is a seasoned professional with extensive experience in digital operations and project management, currently serving as the Director and Head of SAP and Digital Operations at TIVIT since July 2010. In this role, Sergio leads TDX, a consultancy focused on agile software development and digital transformation, overseeing operations for digital technologies across Brazil. Sergio's expertise includes managing large teams, project allocation, and client relationships, along with significant responsibilities in application management and innovation. Previous positions include General Operations Manager, Senior Program/Project Manager, and Account Delivery Manager at notable companies like Expertise Tecnologia and HP. Sergio holds a Master of Business Administration in Project Management from FGV and various certifications in digital acceleration and transformation.